City Commuter Series
"A smooth and responsive feel that can make you feel like a superhero–or at least a pro athlete!"

Professional E-bike Review Website

"Good-looking e-bike that performs well."

Top Green Transport News Website

"Extremely pleasant cycling experience."

Multinational Business News Website

"Packed with features usually attributed to more expensive e-bikes."

Buying Guide for the Best Product

"An impressive pedaling experience."

The Heart of Tech

Why TENWAYS is the way

  • 2-Year
    Warranty

    Get peace of mind with our 2-year warranty for core components, and 5-year warranty for the frame.

  • 14-day
    Trial

    Try our e-bike products with 14-day trial.

  • Flexible
    Payment Options

    With the flexible payment options offered by ShopPay, now it is easier than ever to get your dream e-bike.

  • Extended
    Service

    We're committed to keeping your bikes rolling for years to come, even beyond the warranty period. All made possible by our rider-focused after-sales service.

Got a question? We are here to help.

We know that getting your next e-bike is not an easy decision. That is why our experienced customer support team are prepared to answer all your questions by email, and help you pick your perfect match. We will always get back to you within 24 hours.

Contact support

More to Discover

  •
    The Green Rider Club

    Collect Rider Points to unlock awesome rewards!

  •
    Latest News

    We have planted over 10,000 trees together with our Tenwayers!

  •
    Useful Tips

    How to prepare for urban e-biking?

Great Bikes. Even Better Service.

You are at the center of our hearts.
Guaranteed Result

All reported cases are carefully tracked till resolution and satisfaction.

Beyond the Warranty

Replacement parts will be provided even after the 2-year warranty.

Responsive Support

The average response time is less than 24 hours.